WuDo Solutions
WuDo Solutions

You know the value of Freedom of Information and the risks that come from getting it wrong. You want to learn how to get it right, so you can comply with your statutory duties and engage better with stakeholders.


The last thing you need is academic training in theory, confirming what you already know. What you need is to gain practical, applicable skills tools and resources that enable the How alongside understanding the Why. You want to learn from those who have worked alongside people like you and supported them with exactly the sort challenges you face.


With WuDo Solutions that’s exactly what you get.


We guarantee that learning with us not only brings Freedom of Information to life, but inspires you to identify faster, better more efficient ways of delivering effective and resilient Freedom of Information systems.


Your training is designed using three unique elements:


  • We’ve been there – our trainers have years of front line experience helping organisations like yours overcome real challenges to Freedom of Information.
  • We’ve listened – our training is based on research with over 1,000 people exploring what and how they like to learn.
  • We’re here to help – training is all well and good, but to implement it in the real world we provide six months post course support absolutely free.
See how it works
How It Works.pdf
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Places Are Limited - Book Your Place Today

Available as:


  • An open course
  • A live webcast
  • Part of the Engagement course package
  • In house training

Book Your Place Here

(Price quoted is inclusive of VAT)

Other ways to book:

Call 0330 221 0562 or email: hello@wudo.solutions

The key benefits of our training are:

  • Training delivered by experts with years of front line experience
  • Course materials are based on real life examples, and training includes case study analysis, Q&A sessions and exercises
  • Learning is tailored to your needs with our pre-course surveys
  • You get a free account with our online learning platform, the WuDo Moodle
  • Free post course support to implement your learning for six months
  • Alongside your training get materials and resources to complement what you have learned
  • You will gain practical and effective tools you can apply in your work, alongside a good grounding in the subject matter
  • Learn at your own pace, and in a way that suits you.
  • CPD points can be awarded following an optional post course assessment
  • Network with peers and fellow learners during your course, or online. 

About your trainer


Michael has over five years’ direct experience designing, implementing, and delivering effective Freedom of Information services i​n a range of public sector organisations. In that time he has supported organisations having real difficulty achieving statutory timescale and other obligations; designed and implemented internal training courses; and engaged with the Information Commissioner to resolve regulatory investigations into complaints. 

About your learning

This course covers:


  • the significance and spirit of the Freedom of Information (FOI) Act;
  • how to develop and implement effective FOI systems and processes;
  • interpreting and applying exemptions to disclosure;
  • the difference between class based and prejudice based exemptions;
  • the public interest test;
  • developing an effective publication scheme, and how useful that can be;
  • key concepts such as dealing with vexatious requests.
  • an introduction to Environmental Impact Regulations

You will gain a thorough grounding in the spirit and letter of the Freedom of Information (FOI) Act and what it means for organisations that have a statutoty duty to respond to information requests. 


You will also learn key elements of good practice that are critically important to get right, including the application of exemptions and the distinction between class and prejudiced based reasons with withhold information. 


Through a combination of presentations, exercises, group work and Q&A sessions this course will give you practical, applicable tools and information that you can use to ensure your organisation is ont only compliant with the Act, but in a way that enhances its relationships with key stakeholders. 


The focus of the course is very much on giving you resources and support, rather than a purely legal or academic understanding of the Act, but also aims to bring good freedom of information to life and impress on all attendees its value to any organisation that wishes to achieve future success. 


Alongside gaining insight into the importance of freedom of information and its role as an enabler of organisations success, you will also gain from an intensive grounding in both the letter and spirit of the Freedom of Information Act. You will also develop practical knowledge, tips and resources you can apply immediately in your work.


Before the course:

  • Pre course survey exploring your learning needs, current level of knowledge and what you want to gain from the course
  • Access to our online leaning environment, the WuDo Moodle, with optional reading, resources, exercises and tests; and a forum to network with other attendees


During the course:


·       The course will be delivered by subject matter experts using a combination of

  • Presentation
  • Case studies;
  • Group work; 
  • Q&A sessions.
  • As part of your course you will also be encouraged to think of an improvement project you can implement in your work

After the course:


Continue to access the WuDo Moodle, and use the course materials and other useful resources related to your course for a further six months.


You are also encouraged to contact your trainer to get his advice and support in applying your learning, and implementing your improvement project.


At WuDo Solutions all our courses are designed based on our expertise, experience of supporting people and organisations with information governance requirements, and in depth research into how and what people want to learn.


We combine this with personalised training and dedicated support to maximise the benefits of our training to you. 

Book Your Place Today

Contact Us

6 Mitre Passage

London SE10 0ER


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© 2018 WuDo Solutions Limited. Registered in England, company number: 10680025 VAT number: GB 267 4463 76