Stories from May, 2024

Information Governance and Artificial Intelligence

In this article, we'll information governance and artificial intelligence and explore into its implications for modern businesses. Artificial Intelligence (AI) is revolutionising the way organisations manage and use their data and information. It therefore can and will have a major impact on information governance. What is Information Governance? Information governance

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Redaction and Freedom of Information

Redaction and Freedom of Information are closely related. The Freedom of Information Act (FOI Act) gives people with the right to access information held by or on behalf of public authorities. The FOI Act promotes transparency, accountability, and public trust in government and public sector operations. By enabling the public

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Key Elements of a Complaints Policy

A well-crafted complaints policy is essential for any organisation that wants to build trust with its customers, resolve issues effectively, and continuously improve its products or services. Complaints happen, and although it can be disappointing to receive them they can be good for business - especially if handled properly. Here's

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Artificial Intelligence and Risk Management

Effective risk management is a core must-do for organisational success and resilience. With the rapid development of artificial intelligence (AI), businesses can now use it to enhance their risk management strategies. In this guide, we'll explore how AI can support and improve the management of risk. We will discuss the

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Artificial Intelligence and Conflicts of Interests

Artificial intelligence (AI) is an emerging technology that is being adopted by businesses large and small. This article is the first in a series exploring how AI can support effective corporate governance. Here we will be exploring AI’s role in identifying and managing conflicts of interests. Contents Enhanced Disclosure and

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The Right to Object: GDPR rights explained

The right to object is one of a range of rights the GDPR gives to people to control their personal data and how it is used. Unlike most other rights this is absolute in some circumstances – primarily direct marketing – so it is one for marketers to be aware of.

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Freedom of Information: Neither Confirm nor Deny

When dealing with Freedom of Information (FOI) requests, there is a principle known as "neither confirm nor deny". This principle serves as a safeguard against the inadvertent disclosure of sensitive or classified information, ensuring confidentiality while upholding transparency and accountability. ________________________________________________________________________________________________ [su_box title="About the Author" box_color="#020a4a"]Michael is an expert in

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